Shipping info
Shipping info
Shipping info
Your wipes ship within 1–2 business days, carefully packed and ready to travel.
Your wipes ship within 1–2 business days, carefully packed and ready to travel.



Processing time: Orders ship within 1–2 business days after payment is confirmed.
Standard delivery (US): 3–5 business days.
Express delivery (US): 1–2 business days for an additional fee.
International shipping: Coming soon — we’ll announce when we start shipping worldwide.
Tracking: A tracking number will be sent to your email as soon as your order ships.
Processing time: Orders ship within 1–2 business days after payment is confirmed.
Standard delivery (US): 3–5 business days.
Express delivery (US): 1–2 business days for an additional fee.
International shipping: Coming soon — we’ll announce when we start shipping worldwide.
Tracking: A tracking number will be sent to your email as soon as your order ships.
Exchanges only
Exchanges only
Exchanges only
Due to hygiene standards, wipes are non-returnable. Exchanges are available if your order arrives damaged or defective.
Due to hygiene standards, wipes are non-returnable. Exchanges are available if your order arrives damaged or defective.



Due to the nature of personal-care products, makeup-removing wipes are not eligible for return or refund once shipped.
We accept exchanges only if your order arrives damaged or defective.
To request an exchange, contact us within 14 days of delivery with your order number and photos of the issue.
Products must remain in unopened, original packaging for an exchange to be processed.
Due to the nature of personal-care products, makeup-removing wipes are not eligible for return or refund once shipped.
We accept exchanges only if your order arrives damaged or defective.
To request an exchange, contact us within 14 days of delivery with your order number and photos of the issue.
Products must remain in unopened, original packaging for an exchange to be processed.
Reach us
Reach us
Reach us
Reach out for order support,
product info, or partnership inquiries.
Reach out for order support, product info, or partnership inquiries.
Reach out for order support, product info, or partnership inquiries.
Address
Address
New York, NY, USA
New York, NY, USA
Online-based brand — no physical storefront
Online-based brand — no physical storefront
Online-based brand — no physical storefront
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